Help center

Support & user guide

Everything you need to get the most out of Tryfits AI. Can't find your answer? Email [email protected] or use the in-app support chat under Profile → Contact Support.

Getting started

1. Create your account

Download Tryfits AI from the App Store or Google Play. You can start instantly as a guest, or sign in with Google, Apple, or Facebook. Guest accounts can be saved to a sign-in later without losing anything.

2. Build your digital twin

Add one photo, or a selfie plus your measurements. Tryfits AI generates a photorealistic, moving digital twin: your face, your body, your proportions. Pick your favourite variation and you are ready.

3. Try something on

There are four ways to dress your twin:

The good stuff

Your stylist

Chat any time from the chat bubble on the home screen. Your stylist finds pieces, compares prices, rates outfits, plans looks for events, and replies with photos of you wearing the suggestions. It can even reach out with ideas when something worth knowing comes up.

Look builder

In the Fitting Room tab, compose whole outfits on moodboards: mix closet pieces with store finds, then try the complete look on at once.

Live Fitting

Open Live Fitting from the Fitting Room tab, pick a garment from the rail, point your camera at yourself, and watch the outfit appear on you in real time. Tip: stand in front of a full-length mirror and film the mirror for the best effect.

Photo studio

After any try-on, tap Edit to open the studio: swap backgrounds, change the lighting, remove the background, upscale to HD, or describe any edit in words. Drag the divider to compare before and after, and keep the version you love.

Videos

Turn any look into a short video of your twin in motion. Videos render in the background — leave the app and we will notify you when they are ready.

Smart recommendations

Enable weather and calendar access on the home screen and Tryfits AI suggests outfits for your actual day: today's weather, tonight's dinner, next week's trip.

Troubleshooting

My try-on looks off

Results are best with clear, well-lit garment photos where the item fills the frame. For your twin, use a sharp, front-facing selfie without sunglasses. You can regenerate your twin any time from Profile.

My video is taking long

Videos typically take a few minutes. You can safely leave the app — generation continues in the background and we send a push notification when it is ready. If a video fails, the credits are refunded automatically.

Purchases and credits

Subscriptions and credit packs are billed through the App Store or Google Play. If a purchase does not appear, use Restore Purchases in Profile. Failed generations always refund their credits.

Account and data

Update measurements and your model from Profile. To delete your account and all data, see delete account.

Talk to us

Support: in-app chat (Profile → Contact Support) or [email protected]

Feedback: Profile → Send Feedback goes straight to the team. We read every note.